Please contact us at hi@thesmooco.com and we'll be happy to help! However, please note that we cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States & Canada. The re

Please contact us at hi@thesmooco.com and we&apos;ll be happy to help! However, please note that we cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States &amp; Canada. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility. *Due to strict supplement import regulations, we are unable to ship to Germany.

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Didn't receive your order but it is showing delivered? Please email us at hi@thesmooco.com to let us know. We will be happy to help get a new package on the way to you with no cost to you. However, we require an agreement to our resend policy. If the

Didn&apos;t receive your order but it is showing delivered? Please email us at hi@thesmooco.com to let us know. We will be happy to help get a new package on the way to you with no cost to you.&#xA0;However, we require an agreement to our resend policy. If the tracking states delivered, our resend policy states that once we resend your order, your order is no longer eligible for a full refund due to our complimentary package. In order for us to reship your package, we will ask you to please respond to us with the following information:1. Address Confirmation - We want to make sure we are sending it to the correct address!&#xA0;2. &quot;I understand your resend policy&quot;&#xA0;&#xA0;We look forward to resolving this for you!

Package is showing delivered, but I haven't received it.

Our bundles are pre-built by our warehouse, and cannot be switched out.

Our bundles are pre-built by our warehouse, and cannot be switched out.

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I have not received my order yet, who do I contact?

Package is showing delivered, but I haven't received it.

Can I swap out items in the bundles?