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S'moo Help Center logo

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Frequently Asked Questions

7 articles

Answering the most frequently asked questions about all things S'moo!

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How do I contact Customer Service?

Our Customer Service team is available via email or text to help you. Email us at [email protected] or text CSCONTACTUS to +1 (573) 560-3103 to get in touch!. Please note, our Customer Service team works Monday thru Friday. Please allow 24-48 hours fo

What is your shipping policy?

At S'moo, our priority is to make S'moo affordable and accessible to everyone which is why we offer multiple shipping options at checkout. We process orders within 1-2 business days and offer the following shipping methods:. Domestic:. Flat Rate Ship

Do you ship internationally?

Yes, we do! Flat rate shipping is $5 USD per tub (and may change in accordance to quantity) or FREE for orders over $100. International orders typically take 7-14 business days, however can take anywhere from 2-4 weeks to reach the destination countr

Are S'moo products FDA certified?

In general, supplements aren't FDA approved, however we are GMP certified which means all of our ingredients are 3rd party tested for ingredient purity, quality & label accuracy. With all natural supplements, results vary person to person and we alwa

Do you sell S'moo in stores?

Yes! You can find a list of stores here: STORE LOCATOR. If you want to see S'moo in your local supplement store or grocery store, you can do so by asking for the store manager and letting them know you'd like to submit a product request form.

Do you offer Wholesale pricing?

Thank you for your interest in wholesale with us! Please email [email protected] and we will reach out with our wholesale application & next steps.

How do I become a S'moo Ambassador?

You can apply to become an Ambassador here.